10 YEAR MANUFACTURER'S WARRANTY
TURFDROP.COM synthetic grass products are manufactured in the USA using the highest quality materials. TURFDROP.COM guarantees against defects in workmanship for a period of fifteen years from the date of manufacturing.
The Term “Synthetic Grass”, as used herein, shall only include the product supplied by TURFDROP.COM. This guarantee shall not cover any, failure or damage to the Synthetic Grass caused by abuse, misuse, negligence, or other damage caused directly or indirectly, including but not limited to, accident, vandalism, machinery, spiked shoes, animals, misuse, fire, flood, chemical reactions, acts of God, excessive static or dynamic loads, improper or faulty subsurface preparation, failure of the subsurface after installation including settling of the surface, and the use of improper cleaning fluids, exposure to light other than natural light or approved artificial light. Synthetic Grass is considered a consumable product; therefore, this warranty excludes normal wear & tear.
TURFDROP.COM's liability under this warranty is limited to the material value only of the item at time of purchase to be replaced & customer’s account must be in good standing at time of claim.